What is UserTesting?
UserTesting.com is a website that conducts usability testing. Usability testing is just what it sounds like – you’ll be evaluating a website based on how easy it is to use. Companies need this information in order to improve their website for you, the user!
What are the requirements? What devices can I use?
You must be at least 18 years of age. You can use a variety of devices:
Computer (with high speed internet, a webcam and microphone)
Smartphone and Tablet
- Home Game Console
- Smart TV (with built-in apps)
- Streaming TV box (Roku, Apple TV, etc.)
- Handheld Game Console
What kind of testing will I be doing?
The best part about usability testing is that you will be providing your own thoughts and feedback. It is essential that you be able to express your thoughts through spoken and written word. For example, you may be asked what you think about the look and layout of a website or how easy it is to find a certain webpage or piece of information on the website. Companies want to know what you found easy, confusing and where they can make improvements all from the perspective of you, the user.
How it Works: The Complete Sign-Up and Testing Process
After I signed up and confirmed my email address, I downloaded the software to my computer. After installing it, I then proceeded to complete the sample video which is used to help you get acquainted with the software and how a typical test would be completed. It took me around 7-10 minutes to complete the video and it was very simple and fun. The software used to upload the test video is very efficient as my screen recording with audio file was less than 25 MB in size. After the file was uploaded successfully, I received a confirmation email stating that I should hear back from the company within a week.
The following day, I receive an email to complete my account profile which included information such as what email I want payment to be sent to and the types of devices on which I can complete website tests. I completed my first test the next day and it was fun and easy. While most tests last between 10-20 minutes, I completed a special test that only lasted for 5 minutes. Since it was my first test, I had to wait for it be reviewed before I could complete any other tests. After about an hour, I received feedback and a score of 4/5. I’m pretty happy about that.
I saw a list of other tests available, so I decided to try to qualify for them. Many of the tests have a target demographic, meaning that I had to take a quick pre-screener which was one or two questions to make sure that I met the needs of the client. I did not qualify for most since many were tied to specific career positions, but I am confident that
Earning Potential and Pay Dates
Take this example: if you completed four 15 minute tests that each paid $10, that’s $40 of extra cash. You could make a lot more than this because the more devices you have, the more chances that you have at qualifying for a test. I would count on a few tests per month. UserTesting automatically pays via PayPal exactly 7 days (to the minute) after you complete a test. There is no minimum needed; if you have any payments pending, you will receive them. In case you were wondering, I have received payment for the test that I described earlier in this post.
Overall, I’ve had a great experience with UserTesting. There is a great resource center with help, FAQs, articles and videos will that can help you become a 5-star tester and a great support team willing to answer your questions at any time. I would encourage you to head to the UserTesting.com website to sign up.
If you’d like to learn more usability testing in general, click here to read an article at usability.gov. Please be sure to post any questions, comments and share your experience below. Good luck!